Last updated: January 2026

Introduction

Urban Planting, located in Kerkrade, The Netherlands, provides hydroponic systems and services across Benelux. We are committed to protecting your personal data in line with the General Data Protection Regulation (GDPR) and other applicable laws. This policy details what data we collect, why, and your rights.

What Data We Collect

• Contact information (name, email, phone, address) from inquiries or quote requests.
• Website usage data via analytics (IP address, browser type, pages visited).
• Cookies for site functionality and performance tracking.
• In the future, if we add e-commerce: order details, payment information (processed by third parties).

Why We Collect Data

• Respond to inquiries about hydroponic systems, installations, or services.
• Improve our website and user experience.
• Comply with legal obligations.
• Send updates on sustainable farming (with consent).

Legal Basis for Processing

• Consent (e.g., for newsletters).
• Contract necessity (e.g., for quotes or services).
• Legitimate interests (e.g., analytics for site improvement).
• Legal compliance.

Data Retention

• Contact data: Up to 2 years after last interaction.
• Analytics: 14 months.
• Future orders: 7 years for tax purposes.

Data Sharing

• Service providers (hosting at strato.nl, analytics tools).
• Third-party processors for payments (if e-commerce is added).
• Authorities if required by law.

Data Security

We use encryption, firewalls, and access controls to protect data. Our WordPress site on strato.nl includes security measures against breaches.

Your Rights

• Access your data.
• Rectify inaccuracies.
• Erase data (right to be forgotten).
• Restrict processing.
• Object to processing.
• Data portability.
• Withdraw consent.

Contact us at info@urbanplanting.nl to exercise these rights.

Cookie Policy Summary

We use essential cookies for site functionality and analytics cookies to track usage. You can manage preferences via your browser.

Contact Details

For privacy questions: Urban Planting, Kerkrade, The Netherlands. Email: privacy@urbanplanting.nl. Phone: +31 45 123 4567.

Updates to This Policy

We may update this policy. Changes will be posted here with the new date.